Frequently Asked Questions

We discourage drop ins. We’re a small shelter and want to give each visitor dedicated time with a trained animal attendant. Appointments let us make sure someone knowledgeable is available to introduce you to the dog, answer questions, and support a positive meet-and-greet.

Our dogs follow structured daily routines to reduce stress. This includes set rest periods, especially when staff shifts end. Sticking to their schedule helps them feel secure and settle better in the shelter environment.

An appointment can be set up by filling out our adoption application. This does not hold you to adoption but starts the process of adoption should there be a good match with a dog. [Click here for the Adoption Application Form]

We request a completed [Adoption Application Form] for pre-approval before booking an appointment to meet our adoptable cats.

If you happen to stop by before applying and we don’t have prior appointments booked, we will ask 3-4 screening questions we ask prior to showing the available cats.
If you like one of the cats you see, we still require a completed [Adoption Application Form] before arrangements can be made to finalize the adoption.

For cats – yes, this is possible! Go to our [Volunteer page] and apply for Cat Socials. The Shelter Ambassador will get in touch with you and make an appointment for you to spend time with one of the cats. This helps socialize them and help enrich their stay until they get adopted!

First, please call the shelter at (506) 465-7657 for further advise and to determine the next step. Please see the [Lost Pet Recovery Page] for more details.

Yes! Please call (506) 465-7657 for details. The Shelter Manager may ask some screening questions about the pet you are trying to rehome and for your contact details. You will have to provide a full description and a photo of the pet which will be used to promote as a Private Adoption via [Facebook] and [Petfinder].

Yes, if we have space. It is our mandate to prioritize stray/homeless cats and dogs, but we will do what we can to help you. After some screening questions from the Shelter Manager, we may recommend rehoming efforts first. You will be asked to provide a photo and a full description of the animal that we will post as Private Adoption on our [Facebook Page] and our [Petfinder Page].

We also recommend doing your own searching for a new home; asking friends, family, posting to social media platforms, etc. The best course of action for the emotional wellbeing of the pet is to skip having to be admitted to the shelter, and it should be a last resort.

You may be added to a waiting list until we have space, which may take 2 – 3 weeks or longer at busier times. Depending on your situation, you must plan accordingly. Only the owner of the pet can surrender. Please call the shelter at (506) 465-7657 for details on the process of surrendering.

PLEASE NOTE: The shelter provides a safety net for pets adopted through us, offering support and assistance if circumstances change or if the animal can no longer remain in the home and needs to come back to the shelter.

The shelter has dedicated and appropriate housing for cats and dogs. While we are unable to safely and humanely accommodate rabbits, small rodents, reptiles, or birds, we will do our best to support you with rehoming assistance via private adoption support and/or direct you to other resources that may be available. Please call (506) 465-7657 to discuss with the Shelter Manager.

Call the NBSPCA at 1-877-722-1522 to report the injured or sick domestic animal. The NBSPCA is responsible for all domestic animals found sick or injured not just cats and dogs.

We are not equipped or licensed to care for wild animals. Wildlife requires specialized housing, diets, and medical care that differ greatly from domestic pets. If you find an injured, orphaned, or distressed wild animal, please contact the [Atlantic Wildlife Institute] at (506) 364-1902.

Yes. We have a program for cats called Low-Income SNAP. This program will help get up to 2 cats per household spayed or neutered. [Click here for more information].

If you need assistance with spaying or neutering your dog, please contact NBSPCA Happy Tails at [happytails@nbspca.ca]. Depending on available funding, they may be able to help.

The Animal Shelter is not able to provide medical care or veterinary advice. For emergency care during office hours, please contact your usual vet or a local veterinary clinic for advice and assistance.

If the emergency is after hours, call your local veterinary clinic; the out-of-hours message will give the number for an Emergency Veterinary Clinic. There are multiple 24-hour vets throughout the province.

Please see our [Adoption] page for the adoption fees. Adoption fees include spay/neuter, microchip, routine vaccines while under our care and any necessary vet treatment.

We are open to the public from Monday – Friday, between 1:00 – 5:00 PM; for adoptions, meet and greets, and all other inquiries including events and programs.

Weekends are by-appointment only.

For Lost/Found pet emergencies, please see the [Lost Pet Recovery] information on our website. or call the NBSPCA at 1-877-722-1522